Ladbrokes Coral Group Ordered To Pay £5.9m

Well, it was only a matter of time until another casino would be caught on and be fined. Last year is where it all started, many big fines were handed out due to a crackdown on casino security and self-exclusion concerns. These fines were handed out to some of the biggest names in the casino industry. Including Casumo, Leo Vegas and now Ladbrokes.

Some Of The Evidence

The gambling commission conducted a big investigation and found between 2014 – 2017 Ladbrokes and coral failed to put effective safeguards in place to prevent consumers from suffering gambling harm. The chain also failed against money laundering technics. The chain has also failed in stopping clear signs of gambling issues from customers, one customer lost over £98,000 over two years and attempted to deposit 460 times. Yet this was not flagged and the customer asked Ladbroke to stop sending promotions via email and text.  In another case, a customer somehow spent £1.5m over nearly 3 years. Yet coral did not ask for any information such as proof of earnings and proof of identity. 

There are many more awful stories from customers where there were clear signs of issues. Yet none would be flagged up by the operators. Due to all of these issues, Ladbrokes And Coral group have been ordered to pay £5.9m. This is due to failing in social responsibility and anti-money laundering. Along with the fine, there is a series of big improvement measures that must be done.

Now the fine has been given to the chain, I hope other casinos take notes and make changes of their own. Instead of these casinos just paying the fines over and over again. The required changes need to be made and more needs to be done. There are so many heartbreaking stories from people struggling with their addictions and the casinos do not flag it up and let it get worse and worse. Let’s hope there are no more fines.

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