Post Published: February 27, 2020
Author: Chlo

Mr Green Fined £3m For Failing to Protect Gambling Addicts

In 2019 there were a lot of news stories regarding casino fines and general news in the casino industry. Fines were in the millions and given to some of the biggest/well-known sites. William Hill made headlines in 2019, for their 700 store closure plan and not paying punters twice. Refusing to pay out 23k over human error and refusing a 22k payout over a football bet. Now in 2020, casino Mr Green has been fined £3m for failing to protect gambling addicts.

Mr Green is owned by William Hill, ordered to pay a £3m penalty by the gambling commission, after investigations. The gambling commission is said to have uncovered ‘Systemic Failings‘, in their investigation. This is because Mr Green failed to stop a customer’s account, who won £50,000 and gambled it away. Then depositing thousands more after. All fines go to the national strategy to reduce gambling harm, by providing treatment and support for gambling addicts.

Another case shows the casino accepted years old evidence of a £176,000 claims payout as evidence for proof of earnings. The customer who gave this document deposited over £1m.

Another case shows a picture of a laptop screen showing currency in dollars on an apparent crypto account as accepted SOF.

“Our investigation uncovered systemic failings in respect of both Mr Green’s social responsibility and anti-money laundering controls which affected a significant number of customers across its online casinos,” said Richard Watson, the Gambling Commission’s executive director.

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